Wednesday, October 03, 2007
posted by PabloPabla at 3:48 pm

Our Toyota Avanza is now almost 2 years old and for until last month, we thought that the slightly loud roar which came from the back of the car upon acceleration was normal. The thought of a 1.3 litre engine pushing a cabin big enough to fit 7 adults gave us the impression that roaring loud is a sign of machoness with this people-mover of ours. We were, however, alerted to possibly abnormality with the sound sometime back in June when a friend of ours who also owns an Avanza sat in our Avanza and remarked that the sound seems a little too enthusiastic.

So, last month during its routine maintenance schedule, we asked the mechanics at Toyota to check out the sound. It appeared that the rear axle was a little too loud for its own good. And so, as promised in its warranty, Toyota agreed to replace the rear axle for us inclusive of labour. No ifs, no buts and definitely, no questions asked. The rear axle costs in the region of RM4,800.00 + and if labour was included, I was pretty sure it would exceed RM5,000.00 to replace it on my own.

The Avanza was sent to the workshop this morning and it was ready by noon. I will only collect it tomorrow morning and I just can't wait to "hear" the difference.



At 5:19 pm, Blogger Helen

I'm glad Toyota is living up to their word. :-)

Kekekee you do not need to sue them.... :-P


At 5:27 pm, Anonymous Adino

That's very impressive, unlike Proton service centre who tried every excuse possible not to honour their warranty for my car.


At 9:28 am, Blogger pablopabla

helen : I wouldn't want the hassle of suing them ;)

adino : Well, we've heard enough about Proton's service, haven't we?