for personal banking particulars are getting common nowadays. On 16.11.2006, Maybank2u issued another alert to its customers about a phishing email which purportedly informed its customers of a need to update the customer's particulars as part of its upgrading exercise. The alert reads as follows:-
Maybank Alerts Customers of Latest Phishing Email
16 Nov 2006
Beware of Phishing E-Mail
Please be aware that there is a new “phishing” web site created by unauthorised persons posing as authentic Maybank web site. Although they can be difficult to spot, you will receive an e-mail and they generally ask you to click a link pointing back to a “phishing” website to provide personal or account-related information with the intention of carrying out Internet theft and fraud. To bait you, they may use an urgent or threatening condition concerning your account.
Be careful when you do your banking online and, “Never reveal your Internet Banking or ATM PIN or account information to anyone”.
Example of 'phishing' email that may be sent to you:
Sent: Wednesday, November 15, 2006 9:07 AM
Subject: Maybank Technical Maintenance
Dear Valued Customer,
Due to maintenance during the Sunday 12 November 2006,
The Maybank Technical Department is performing a scheduled software upgrade to improve the quality of the online banking services.
By clicking on the link below you will begin the procedure of the customer details confirmation.
Once you have updated your account records, your Maybank account service will not be interrupted and will continue as normal.
* Important *
We have asked few additional information which is going to be part of secure login process.
These additional information will be asked during your future login security.
Please provide all the info completely and correctly otherwise due to security reasons we may have to suspend your account temporarily.
These instructions are to be sent to and followed by all Maybank customers.
We apologize for any inconvenience and thank you for cooperation.
Maybank Technical Service.
Maybank Customer Care Centre: 1-300-88-6688 (Domestic) or
603-7844 3696 (Overseas), 24 hours daily, including holidays.
© 2001-06 Maybank. All rights reserved.
The following tips can help you protect yourself from becoming a victim of “phishing”.
Don’t click on links in unsolicited e-mails, especially those asking for your personal information.
Even if you don't provide what they ask for, simply clicking the link could subject you to background installations of key logging software or viruses that can enable thieves to access your computer, record your keystrokes and capture passwords you use to log on to at various websites.
Ensure you are in the correct site – www.maybank2u.com.my
You can check the URL by looking at the Address bar (it must be www.maybank2u.com.my).
Go directly there.
The best way to get to any site is to type its address (URL) into your browser and Keep the URL in your "Favourites" or bookmark the web page to reduce the chance of making mistakes.
Change your password regularly.
It is recommended for you to change your passwords regularly or immediately when you felt that your password was compromised.
Despite reminders and constant information through the media about the dangers of phishing, it appears that there are still many guillible users out there who fall prey to these phishing attempts. As informed users of the internet, we should continue to inform, educate and warn our friends, relatives and colleagues about the dangers of phishing attempts. Whilst we may be informed and alert enough not to fall prey, our friends, relatives and colleagues might not be as fortunate.
Technorati Tags : Internet Banking , Maybank2u, Fraud , Phishing , Security